Mortgage Manager/Broker

$110,000 - $200,000 yearly
  • Ethos360
  • Melbourne VIC, Australia
  • Dec 07, 2018
Contractor (Retainer + Commissions) Broker (Experienced) Broker (Trainee)

Job Description


The company is a fast paced ambitious Mortgage Broking Business. They are well known in the market and are a popular household name. They have helped thousands of Australian families compare their current home loans and save thousands of dollars a year. 

The business has almost doubled in size in the last year and are looking to expand again.

They really value their culture and place upmost importance on a great work environment where people are making a difference every day. 

The role itself is located just outside of the city with public transport on its doorstep and free parking available.


An opportunity has opened up for a Broker due to the volume of leads and growth of the business. 

If successful, you would be meeting with clients face to face, learning more about a customers current loan product, what they value in a home loan and helping them see the value in comparing their current loan with a free consultation. Ultimately you are helping clients save thousands of dollars a year with a more cost effective loan product and guiding them through the process of changing over.

The role provides you with a minimum of 15 qualified APPOINTMENTS per month.


The main duties would include:

  • Meeting clients across Melbourne in their homes or at the office.
  • Identify and assess customer needs and go above and beyond to satisfy those needs.
  • Build relationships and trust with customers through open and interactive communication and effective questioning.
  • Understanding the loan process and choosing a suitable product based on what they require and what is important to them.
  • Submitting documentation and assessing clients eligibility to change over. 

How can I tell if this is for me? If this sounds like you then please apply:

  • Exceptional communication and presentation skills.
  • Strong ability to build customer relationships.
  • Proven ability to effectively resolve customer issues.
  • Familiarity with CRM systems.
  • Ability to handle objections.
  • Ability to travel - must have your own car.
  • Flexibility with hours - appointments tend to be after hours.
  • Be able to learn from your mistakes.

What’s in it for you?

  • A friendly, fun environment.
  • Career progression - one of the countries fastest growing Brokers.
  • Involvement in company events with major sponsors - includes soccer and basketball games!