As a Home Loan consultant at Well, you will be responsible for ensuring the customer's journey from enquiry to application and subsequent settlement of their home loan is a seamless one.
Your primary responsibility is to be the initial point of contact for all home loan enquiries that are received, both online and via phone. Due to the increased volume of leads that we've been experiencing, a great phone manner will be extremely important.
You will also be required in many instances to compete an assessment of a customer's enquiry, providing an initial assessment of the application against the credit criteria and policy of the business. You will also be responsible for collecting supporting information from the customers and liaising with third party partners in support of the home loan application.
Key points on the role require you to:
Please note that this is not a commission-based sales role, but a full-time opportunity to be a part of the Well Home Loans team where your efforts will mean our customers have the best home loan experience possible.
As a Home Loan Consultant, you will be expected to have the following skills and experience:
To prove that you're the type of person we're looking for and are passionate about this job opportunity, we're asking you to attach a cover letter and make sure you include the phrase "Purple monkey dishwasher." Yep, we're serious. We won't bother looking at your resume if you don't provide a cover letter including those words – maybe you could be creative and put them into a paragraph about yourself.
In this senior role there is also a requirement that we will complete a standard range of credit, police and bankruptcy checks prior to commencement of employment.
It's never been a better time to become involved with a truly exciting organisation. A competitive salary and a chance to really make a difference in the operations of a non-bank lender make this job ideal for those looking to work with like-minded people.
If you like casual clothes and coffee clubs, you'll love working with the team at Well Home Loans